Answers to the questions we hear most — and how to reach a human when you need one.
Questions, answered
Snap a photo, drop in a PDF, or upload a CSV/XLSX spreadsheet, and MapleExpense reads the vendor, date, total, and tax for you automatically — no manual data entry. You can also email receipts straight in.
Yes. Forward any receipt to your account address (receipts@mapleexpense.com) and it lands in MapleExpense on its own — already sorted, with the line items, tax, and vendor extracted. Perfect for the receipts that arrive in your inbox.
Photos and scans in JPG, PNG, GIF, or HEIC, PDF documents, and CSV or XLSX spreadsheets for bulk imports. If an extraction ever fails, the receipt drops into your review queue so you can correct and confirm it.
MapleExpense uses optical character recognition to pull the vendor, date, total, and tax off each receipt, then Penny groups them for a quick confirm. Nothing is recorded until you tap to confirm, so you always have the final say.
Yes. MapleExpense flags likely duplicates — for example the same vendor, amount, and date arriving twice from a photo and an emailed copy — so you can merge or dismiss them and keep your books clean.
Penny is the built-in assistant that reviews your unconfirmed receipts, suggests the vendor, amount, and tax breakdown, and groups them for a fast review. Penny only suggests — nothing is recorded until you tap to confirm.
On Growth plans and above, the AI Expense Advisor reviews your spending and surfaces insights — recurring subscriptions you may have forgotten, unusual charges, and category trends — so you can act on your numbers, not just record them.
GIFI is the CRA General Index of Financial Information — the standard account codes used on Canadian returns. MapleExpense maps each expense to its proper named GIFI line as you go, so your books speak the CRA language from day one.
Yes. Each expense is suggested a category and the matching GIFI line automatically. When you correct a coding, MapleExpense remembers it for that vendor next time, so your books get more accurate the more you use them.
Yes. Paid plans support custom categories on top of the built-in set, so you can organise spending the way your business actually works while still mapping cleanly to GIFI for tax time.
MapleExpense consolidates vendor names — even when a store shows up under slightly different spellings on different receipts — so your reporting groups all spending with that vendor together instead of scattering it.
Yes. Tax math is province-aware, so GST, HST, and PST are split out correctly and your input tax credits (ITCs) are tallied as you go — you know what you can claim before you file, not after.
Yes. Receipts are stored securely, GST/HST is tracked properly, and exports meet CRA record-keeping requirements — including the six-year retention rule. Paid plans let you keep records for up to 10 years.
Yes. Upload your bank or credit-card statements and MapleExpense brings the transactions in so you can match them against receipts and see, in one place, what still needs a receipt attached.
After you import a statement, AI Reconciliation lines transactions up against your captured receipts using date, amount, and vendor — flagging matches and gaps so you can finish reconciliation in minutes instead of hours.
Yes. MapleExpense spots recurring charges and subscriptions in your transactions and surfaces them, so you can see what is renewing every month and catch the ones you meant to cancel.
Yes. Log your trips and MapleExpense applies the current CRA per-kilometre rates automatically, keeping business and personal driving cleanly separated for your return.
Yes. Enter a receipt in its original currency — USD or otherwise — and MapleExpense converts it to Canadian dollars for your books while keeping the original amount on record, so cross-border spending lands in the right place.
Yes. Tag a transaction once and MapleExpense keeps the two worlds apart — built for sole proprietors and incorporated owners alike, so personal spending never muddies your books.
You get a profit & loss statement, a balance sheet, and GST/HST and ITC summaries on demand — clean reports you can hand straight to your accountant or bookkeeper, with every figure tracing back to its source receipt.
Yes. MapleExpense maps your year to GIFI codes and exports a corporate T2 package, so filing season is a hand-off instead of a last-minute scramble.
Yes. Every receipt lives in a searchable archive, and you can pull one-click PDF or CSV packs whenever the CRA asks — your documentation is ready before the request arrives, with each entry linked to its source document.
Yes. The original photo, PDF, or scan stays attached to its expense and transaction, so anyone reviewing your books — your bookkeeper or an auditor — can open the proof behind every line without hunting for it.
Yes. Invite unlimited team members with Owner, Admin, or Member roles on every plan, including Free — your bookkeeper and staff all work from the same set of books.
Yes. Your GIFI-coded year flows into MapleTax for T2 and self-employed (T2125) returns, and MapleExpense connects to the wider MapleWorkSuite — including MapleInvoice — through one sign-in, so your tools share data instead of duplicating it.
Free forever: 15 receipts per month, 18 months of retention, unlimited team members, email forwarding, GST/HST/ITC tracking, and no credit card required. Upgrade any time for more volume and features — and you keep all your data.
Paid plans start at $4.99 CAD a month and scale up the monthly receipt allowance (200 to 1,000+), add AI Reconciliation, the AI Expense Advisor, custom categories, longer retention (up to 10 years), API access, and priority support. See the pricing page for the full ladder.
Yes. Your data is hosted in Canadian data centres, handled under our PIPEDA-aligned privacy practices, and never sold. Receipts and reports are yours; we keep them safe and use them only to run your account.
Yes. There is no lock-in. You can export your receipts and reports as PDF, CSV, or XLSX whenever you like, and you can cancel a paid plan at any time — you keep access to your data on the free tier.
Yes. MapleExpense is built and run in Canada by Joel & Nanz Inc., a New Brunswick company. It is designed around CRA rules, GST/HST/PST, and GIFI from the ground up, and your data is hosted in Canada. It is part of the MapleWorkSuite family.
Getting started & common tasks
Add your first receipt
Snap a photo, drop in a PDF, or upload a spreadsheet. MapleExpense reads the vendor, date, total, and tax for you — then Penny groups it for a quick confirm.
Email receipts in
Forward receipts to your account address and they land in MapleExpense automatically, already sorted. Add and verify your sending email under Account Settings → Email Forwarding first.
Match your bank transactions
Upload a bank or credit-card statement and line the transactions up against your receipts to see what still needs a receipt attached.
Pull reports for your accountant
Generate a profit & loss, balance sheet, GST/HST and ITC summaries, or a GIFI-coded T2 export on demand — ready to hand off at tax time.
Invite your team
Add unlimited team members with Owner, Admin, or Member roles on every plan, including Free, so your bookkeeper works from the same books.
Supported files & limits
Upload PDF, JPG, PNG, GIF, or HEIC images. Failed extractions land in your review queue, where you can correct and confirm them.
Still need a hand?
Can't find your answer? Reach the support team or book a call — we usually reply
within one business day.
